Clinical excellence
doesn't make
you a leader.
Most veterinary professionals are promoted without a single leadership framework. TRIAGE gives you the structure to lead clearly, not just survive the role.
- You've been promoted but no one taught you how to hold a team accountable
- Conflict gets avoided because you don't have a repeatable way to address it
- You're carrying the burden of every operational failure alone
Veterinary training is deep.
Leadership training is nonexistent.
TRIAGE™ closes the gap with six structured frameworks built specifically for veterinary leaders.
Enroll in TRIAGE →The pattern is
predictable.
The damage isn't.
Veterinary leaders aren't failing because they lack dedication.
They're operating without frameworks for the situations that matter most — conflict, accountability, role confusion, and burnout.
This is not a personal failure. It's a structural gap that most veterinary education never closes.
After TRIAGE™, you'll be able to:
These are not aspirational outcomes. They're documented capabilities with tools, scripts, and frameworks behind each one.
Built from real
veterinary leadership.
Generic leadership courses teach theory. TRIAGE was built inside veterinary hospitals, from actual leadership breakdowns, not adapted business frameworks. Every tool, script, and framework reflects the real environments you're already navigating.
| What matters in leadership training | Typical courses | TRIAGE™ |
|---|---|---|
| Scenarios from real veterinary floors | ✕ | ✓ |
| Repeatable scripts for difficult conversations | ✕ | ✓ |
| Accountability frameworks (not theory) | ✕ | ✓ |
| Systems-based (not personality-based) | ✕ | ✓ |
| Designed for Specialty, Emergency and GP settings | ✕ | ✓ |
| Self-paced with lifetime access | ✕ | ✓ |
| CE credit (RACE Approved — 15 hrs) | ✕ | ✓ |
TRIAGE™ was developed from operational leadership challenges inside real veterinary hospitals, not adapted from generic management training.
Six modules. One operating system.
Each module builds on the last, from addressing immediate team dysfunction through building systems that prevent it from recurring.
Address tension, behavioral patterns, and inconsistent standards before they become culture.
Define ownership and expectations so teams operate without friction or role confusion.
Build credibility through consistent, deliberate leadership behavior, not personality.
Hold standards clearly through upfront expectations, not reactive enforcement.
Design structures that solve recurring operational problems once, not repeatedly.
Lead effectively under pressure, the situations where most leaders revert to instinct.
Module 1 is free. Start there — no credit card, access in minutes. Enroll for the full program when you're ready.
Does the structure actually hold on shift?
I didn’t realize how much of my stress as an ER vet was coming from broken systems instead of difficult cases or difficult people. TRIAGE gave me a structure for accountability and decision-making that holds on shift. My team knows what’s expected. I’m not carrying it all anymore.
The TRIAGE leadership course has been a game changer for me. I’ve done other leadership courses before, but most aren’t based on scenarios and circumstances you find in veterinary medicine. We work in a unique industry with unique leadership concerns. TRIAGE highlights these and has given me real-time micro-scripts I can use on the floor.
“I’m making all of our leadership do it.”
— Dr. Meghan S., Emergency Veterinarian, VEG ER for Pets
One system.
Multiple paths in.
Start free with Module 1. Enroll individually or bring your full leadership team at a reduced per-seat rate.
- All 6 TRIAGE™ modules
- Leadership simulation labs
- Scripts & decision frameworks
- Lifetime access + updates
- 15 hrs CE credit — RACE Approved
or $200/month for 6 months · same $1,200 total
- Everything in Individual
- Shared language across your team
- Phased rollout support
- Lifetime access for new hires
- 15 hrs CE credit — RACE Approved
- Everything in Small Team
- Multi-site pricing available
- DSO pricing available on request
- Implementation tools included
- 15 hrs CE credit — RACE Approved
Built across New Zealand and the US, not imported. TRIAGE's frameworks were developed in both New Zealand and US emergency hospitals by Dr. Kaelyn Petras, an active emergency medical director who practices in both systems. RACE-approved CE is recognized in the US and Canada; NZ and AU learners receive the full program and a certificate of completion (check your local board for CPD recognition). Because the US dollar makes this steep locally, NZ and Australian leaders get a regional rate. Email us for your code →
Not sure where to start? Try Module 1 free — no credit card required. · Questions? info@pivotvet.com
Who built this
Dr. Kaelyn Petras, DVM
Active Emergency Medical Director · 10+ years leading hospitals and patient-safety efforts
TRIAGE wasn't built retrospectively. It was built under load, across two clinical systems, before it was ever formalized. Built from the floor, not theory after the fact.
Read the full story →If you're asking, you're in the right place.
What will I actually be able to do differently after TRIAGE™?
TRIAGE graduates report three consistent shifts: clearer accountability conversations without guilt, faster identification of team dysfunction patterns before they escalate, and less time absorbed by reactive firefighting. You'll have repeatable frameworks , not concepts, for the situations that currently take the most energy.
What is the cost, and how does it compare to doing nothing?
Individual enrollment: $1,200 USD. Team pricing starts at $900/seat (3–5 seats) and $750/seat (6–15 seats). The cost of a single veterinarian departure is $100,000-$200,000 including recruiting, onboarding, and productivity loss. TRIAGE is priced at less than 4% of that. The math isn't close.
How is this different from leadership books or podcasts?
Books and podcasts provide concepts. TRIAGE provides tools you can use on your next shift. Every module includes real veterinary scenarios, simulation lab videos, and scripts you can adapt immediately. The goal is not understanding, it's changed behavior.
How long does the program take to complete?
TRIAGE is self-paced. Most participants move through the six modules sequentially at their own pace in 30–60 minute blocks between shifts. There are no deadlines and no cohort lock-in - you have lifetime access to all modules and updates, including for new hires.
Do I need to be a veterinarian?
No. TRIAGE is designed for any veterinary professional who influences a team — medical directors, practice managers, lead technicians, and hospital directors. If you're responsible for team performance, the frameworks apply.
Will this work in a GP setting, not just emergency?
Yes. The leadership patterns TRIAGE addresses — role confusion, accountability gaps, burnout, conflict avoidance — are consistent across emergency, specialty, and general practice environments. The scenarios draw from both.
Is continuing education credit available?
"Yes. TRIAGE™ is RACE-approved (Program #20-1366025) for 15 hours of non-medical continuing education (CE) credit, for both veterinarians and veterinary nurses/technicians. CE certificates are issued through the LearnWorlds platform upon course completion."
What if I'm new to leadership?
TRIAGE was designed specifically for clinicians entering or recently promoted to leadership roles. If you're building systems from scratch, Module 1 (free) is the right starting point — it addresses the most immediate, visible team challenges first.